Customer Care


Returns & Exchanges

Sorry but we don't offer refunds, only exchanges. We offer a 5 day exchange policy. All sale items are final sale. Please contact us at immediately if you require an exchange or if you have questions. We reserve the right to refuse exchanges at any time. Thank you for your understanding. 


Plant Care

If you are new to plants, that's ok! Every plant product will be delivered with a Plant Love card to remind you of your plant's needs. But just in case, we have some Plant Love Guides for you to read on a rainy day :)


Special Orders

For wedding displays, party favors, custom colour concrete planters, concrete planter paint night, corporate orders, etc.. please send us at email with the subject line Special Order.